Knowledge Base
Glossary
Plain-English definitions for the terminology used across Epicwin.
- 2FA
- An extra security step, usually a code sent to your phone, that helps protect your account from unauthorized access.
- Age Verification
- The process of confirming that you are of legal gambling age (21 in Malaysia) before you can register or play.
- Cashback
- A promotion that returns a portion of your losses as a bonus, usually credited after a set period.
- Deposit Limit
- A setting that caps how much money you can add to your account within a chosen time frame.
- e-Wallet
- A digital payment method used to fund your account quickly and securely.
- Free Spins
- A bonus round that lets you spin the reels without using your own funds, often tied to a specific slot.
- House Edge
- The built-in advantage that the platform retains in each game, expressed as a percentage of each bet.
- Jackpot
- A large, often progressive prize that can be won in a single round or randomly.
- KYC
- Know Your Customer is the verification process where the platform checks your identity to comply with legal requirements.
- Live Dealer
- A real person who runs a game via video stream, interacting with players in real time.
- Maximum Bet
- The highest amount you can wager on a single round, often limited to manage risk.
- Minimum Stake
- The smallest bet amount allowed on a single game round.
- Payline
- A predefined line across the reels where matching symbols must land to produce a win.
- Progressive Jackpot
- A prize pool that grows each time the game is played and is won randomly or by hitting a specific combination.
- Provably Fair
- A system that uses cryptographic algorithms to let players verify that each game outcome is random and not manipulated.
- Re-Spin
- An extra spin granted after a win or as a feature, often without extra cost.
- RNG
- Random Number Generator is the software that ensures each game result is completely random.
- RTP
- Return to Player is the percentage of total bets a game pays back to players over time.
- Scatter Symbol
- A special symbol in slot games that can trigger bonuses like free spins regardless of its position on the reels.
- Self-Exclusion
- A tool that lets you block your own account for a set period or permanently to help control gambling.
- Time-Out
- A short-term pause you can place on your account to stop playing for a few hours or days.
- Volatility
- Volatility indicates how often and how much a game tends to pay out; high volatility means bigger but rarer wins.
- Wagering Requirement
- The number of times you must bet a bonus amount before you can withdraw any winnings.
- Wild Symbol
- A symbol that can replace most other symbols to help form a winning combination.
- Withdrawal Limit
- The maximum amount you can take out of your account in a given period, often tied to account tier.